1. Who we are
Foundation Repair Frederick operates the website at foundationrepairfrederickmd.com (the "Site"). The Site is a marketing and referral service that connects homeowners with independent, licensed, insured local foundation and waterproofing contractors serving Frederick and Frederick County, Maryland. When you submit the request form or call, we pass your details to a local contractor who can help with your request.
We do not provide foundation or waterproofing services ourselves and do not perform the work. This policy explains what information we collect through the Site, how we use it, and the choices you have.
2. Information we collect
Information you give us. When you fill out our request form, we collect the details you provide, typically your name, phone number, ZIP code, and a short description of your request. You choose what to share; the form only works with the fields marked required.
Information collected automatically. Like most websites, we automatically receive limited technical information when you visit, such as your IP address, browser and device type, the pages you view, and how you reached the Site. This is collected through cookies and similar technologies.
3. How we use your information
- To connect you with a local contractor who can respond to your request;
- To contact you about your request by phone, text, or email;
- To operate, secure, maintain, and improve the Site;
- To detect and prevent spam, fraud, and abuse;
- To comply with legal obligations.
4. How we share your information
- With a local contractor. The details you submit are shared with one or more independent, licensed, insured local contractors in your area so they can contact you about your request.
- With service providers. We use trusted vendors (for example, form hosting and analytics) that process data on our behalf.
- For legal reasons. We may disclose information if required by law or to protect rights, safety, or property.
We do not sell your personal information.
5. Calls and texts
When you submit the form or call us, you agree that we and the local contractor we connect you with may contact you by phone, text message, or email about your request, including by automated technology. Consent to receive marketing calls or texts is not a condition of any purchase. Message and data rates may apply. You can opt out of texts at any time by replying STOP, and you can ask us or the contractor to stop contacting you.
6. Cookies and analytics
The Site uses cookies and similar technologies to make the site work, remember preferences, and understand how visitors use the Site so we can improve it. You can control cookies through your browser settings. Disabling some cookies may affect how the Site works.
7. Data retention and security
We keep the information you submit for as long as needed to respond to your request and for our legitimate business and legal purposes. We use reasonable measures to protect your information, though no method of transmission or storage is completely secure.
8. Your choices and rights
You can request to see, correct, or delete the personal information we hold about you, and you can ask us to stop contacting you, by using the contact details below. Depending on where you live, you may have additional rights under applicable law.
9. Children's privacy
The Site is intended for adults and is not directed to children under 13. We do not knowingly collect information from children.
10. Changes to this policy
We may update this policy from time to time. The effective date at the top shows when it was last revised.
11. Contact
Questions about this policy or your information? Call (301) 835-2883 or reach us through the request form on our homepage.